Refund policy

 

Returns Policy

If you are unhappy with any of your items, we are happy to refund when you return item(s) in a saleable condition.

Items must be returned with in 14 days of dispatch date shown on delivery note

Items must be unworn with all labels and tags attached.

We will process your refund within 7 days of items been returned to us.

How to return item

Please send back to 

Blue Ginger Boutique
73 Low Street
Keighley
BD21 3QP

Return the package by using the Post Office counters and obtain proof of postage
from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.
 
We advise our customers to use a tracked service to return any parcels as we will not be held liable for missing parcels.
 
Keep your certificate of postage safe as you will need this as your proof of return.
 
All Postage costs are non refundable (unless item is faulty)

You can always contact us for any return question at bluegingerbou@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.